Support.On autopilot.
Triage, resolve, escalate — one agent workflow from first touch to close
Resolution Agent
Overview
Test run
Inbox
448
Total tickets resolved
448 tickets resolved
Status
Last Reply
Password Reset - Alex Cronin
Escalated
Mar 28
API Documentation - Jordan Dyne
Drafted
Mar 27
Billing Inquiry - Romain Cabin
Resolved
Mar 27
Teams already closing 90% of tickets before a human touches them
From enterprise service desks to high-growth SaaS — at every scale.
70% reduction in support volume within the first month
How Spearpay automated fintech support queries and freed their team for high-value compliance work.
Jensen Mwebaza · Head of Compliance
3x faster onboarding support with zero additional headcount
How Anchors scaled customer onboarding support across a growing user base without growing their support team.
Witness John Mark · Head of Operations
Your entire support stack, working as one.From the first ticket to the final resolution.
Connect your help desk, CRM, knowledge base, and internal tools. Every AI response — and every human handoff — starts with the complete picture.
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API
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Capabilities
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Triage
Triage
Auto-
Resolution
Resolution
Knowledge
Retrieval
Retrieval
Reply
Drafting
Drafting
Escalation
Routing
Routing
Agent Orchestration
Autonomous Workflows
Human Review
Escalation Policies
Context
Conversation History &
Intent Signals
Intent Signals
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Entitlements
Entitlements
Permission-aware
Knowledge Access
Knowledge Access
Governance
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Approval Rules
Approval Rules
Audit Logs &
Reasoning Traces
Reasoning Traces
Account, Order, and
Identity Resolution
Identity Resolution
Unified Support Knowledge Layer
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Public Web
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